Privacy Policy
Last updated: 17 March 2026
1. Who We Are
Local Solar Quotes ("we", "us", "our") is a solar panel lead generation service operating in the United Kingdom. We connect homeowners with MCS-certified solar installation companies.
For the purposes of UK GDPR, we are the data controller of personal data collected through this website.
Contact: privacy@localsolarquotes.co.uk
2. What Data We Collect
When you submit a quote request through our form, we collect the following information:
| Data | Why we collect it |
|---|---|
| First name and last name | To address you personally and pass your enquiry to installers |
| Email address | To confirm your enquiry and allow installers to contact you |
| UK phone number | To allow installers to call you with your quote |
| Home address and postcode | To check installer availability in your area and assess solar suitability |
| Property details (type, ownership) | To match you with the right installer and system size |
| Energy bill amount, setup preference, payment preference | To provide relevant quotes and filter appropriate installers |
| UTM parameters (utm_source, utm_medium, etc.) | Internal analytics to measure our marketing effectiveness |
| Page URL, submission timestamp | Internal records and fraud prevention |
We do not collect sensitive personal data (as defined by UK GDPR Article 9) and we do not collect data from children under 18.
3. Legal Basis for Processing
We process your personal data on the following legal bases under UK GDPR:
- Consent (Article 6(1)(a)) — You give explicit consent via the GDPR checkbox on our form before submitting. You may withdraw consent at any time by contacting us (see Section 8).
- Legitimate interests (Article 6(1)(f)) — For internal analytics (UTM tracking) to understand how visitors find us, where this does not override your privacy rights.
4. How We Use Your Data
We use your data exclusively for the following purposes:
- Passing your enquiry to one or more MCS-certified solar installation companies who will contact you with a personalised quote
- Storing your submission in our internal records (Google Sheets) for quality assurance and compliance
- Improving our service through anonymised internal analytics
We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects on you.
5. Who We Share Your Data With
Your personal data is shared with:
- MCS-certified solar installers — the companies that will contact you with quotes. We only work with businesses that hold current MCS accreditation and agree to handle your data in compliance with UK GDPR.
- Google LLC — your data is stored in Google Sheets (a Google service). Google acts as a data processor under a Data Processing Agreement. Data may be processed in the EEA or USA under Standard Contractual Clauses.
- Our CRM / webhook provider — used to route your enquiry to the relevant installer. Operates under a Data Processing Agreement.
We do not sell your personal data to third parties. We do not share your data with advertisers or data brokers.
6. Data Retention
We retain your personal data for a maximum of 24 months from the date of submission, unless you request earlier deletion. After this period, data is permanently deleted from our systems.
Installers who receive your enquiry may retain your data under their own privacy policies. We recommend reviewing those policies directly.
7. Cookies and Tracking
Our website uses the following:
- sessionStorage — to preserve UTM parameters (advertising source data) during your visit. This is cleared automatically when you close your browser tab. No consent banner is required as this is not a persistent cookie.
- Google Fonts — fonts are loaded from Google's servers. Google may log your IP address as part of this request. See Google's Privacy Policy.
- Google Maps / Places API — used for address autocomplete. Google may log your IP address and the address typed. See Google's Privacy Policy.
We do not use advertising cookies, tracking pixels, or analytics cookies (such as Google Analytics).
8. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Right of access — Request a copy of the data we hold about you
- Right to rectification — Ask us to correct inaccurate or incomplete data
- Right to erasure — Ask us to delete your data ("right to be forgotten")
- Right to restriction — Ask us to restrict how we use your data
- Right to data portability — Request your data in a machine-readable format
- Right to object — Object to processing based on legitimate interests
- Right to withdraw consent — Withdraw consent at any time without affecting the lawfulness of prior processing
To exercise any of these rights, contact us at privacy@localsolarquotes.co.uk. We will respond within 30 days.
If you are not satisfied with our response, you have the right to lodge a complaint with the UK's data protection authority: The Information Commissioner's Office (ICO), available at ico.org.uk.
9. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. All data is transmitted over HTTPS. Access to our internal records is restricted to authorised personnel only.
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects when the most recent changes were made. We encourage you to review this page periodically.
For significant changes that affect how we process your data, we will make reasonable efforts to notify you.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: privacy@localsolarquotes.co.uk
- Post: Local Solar Quotes, Data Protection, [Your registered address]