Legal

Privacy Policy

Last updated: 23 March 2026

      We take your privacy seriously. This policy explains exactly what data we collect when you use Local Solar Quotes, why we collect it, who we share it with, and what rights you have under UK law.
    

1. Who We Are

Local Solar Quotes is a trading name of Local Rebate ("we", "us", "our"), a lead generation service operating in the United Kingdom. We connect homeowners with MCS-certified solar installation companies.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Local Rebate is the data controller of personal data collected through this website.

ICO Registration Number: ZC107920 — you can verify this on the ICO Data Protection Register.

Contact: admin@localrebate.org

2. What Data We Collect

When you submit a quote request through our form, we collect the following information:

Data	Why we collect it
First name and last name	To address you personally and pass your enquiry to installers
Email address	To confirm your enquiry and allow installers to contact you
UK phone number	To allow installers to call you with your quote
Home address and postcode	To check installer availability in your area and assess solar suitability
Property details (type, ownership)	To match you with the right installer and system size
Energy bill amount, setup preference, payment preference	To provide relevant quotes and filter appropriate installers
UTM parameters (utm_source, utm_medium, etc.)	Internal analytics to measure our marketing effectiveness
Page URL, submission timestamp	Internal records and fraud prevention

We do not collect sensitive personal data (as defined by UK GDPR Article 9) and we do not collect data from children under 18.

3. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

Consent (Article 6(1)(a)) — By submitting the quote request form, you consent to your data being shared with MCS-certified solar installers for the purpose of providing you with quotes. You may withdraw consent at any time by contacting us (see Section 8).
Legitimate interests (Article 6(1)(f)) — For internal analytics (UTM tracking) to understand how visitors find us, where this does not override your privacy rights.

4. How We Use Your Data

We use your data exclusively for the following purposes:

Passing your enquiry to one or more MCS-certified solar installation companies who will contact you with a personalised quote
Storing your submission in our internal records (Google Sheets) for quality assurance and compliance
Improving our service through anonymised internal analytics

We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects on you.

5. Who We Share Your Data With

Your personal data is shared with:

MCS-certified solar installers — the companies that will contact you with quotes. We only work with businesses that hold current MCS accreditation and agree to handle your data in compliance with UK GDPR.
Google LLC — your data is stored in Google Sheets (a Google service). Google acts as a data processor under a Data Processing Agreement. Data may be processed in the EEA or USA under Standard Contractual Clauses.
Our CRM / webhook provider — used to route your enquiry to the relevant installer. Operates under a Data Processing Agreement.
Meta Platforms, Inc. — if you consent to non-essential cookies, the Meta Pixel sends page visit and conversion data to Meta for advertising measurement purposes. This data may be processed in the USA under Standard Contractual Clauses. See Meta's Privacy Policy.

We do not sell your personal data to third parties. We do not share your data with data brokers.

6. Data Retention

We retain your personal data for a maximum of 24 months from the date of submission, unless you request earlier deletion. After this period, data is permanently deleted from our systems.

Installers who receive your enquiry may retain your data under their own privacy policies. We recommend reviewing those policies directly.

7. Cookies and Tracking

Our website uses the following:

sessionStorage — to preserve UTM parameters (advertising source data) during your visit. This is cleared automatically when you close your browser tab. This is strictly necessary for our service and does not require consent.
Google Fonts — fonts are loaded from Google's servers. Google may log your IP address as part of this request. See Google's Privacy Policy.
Google Maps / Places API — used for address autocomplete. Google may log your IP address and the address typed. See Google's Privacy Policy.
Meta (Facebook) Pixel — used to measure the effectiveness of our advertising on Facebook and Instagram. This pixel is only loaded if you give explicit consent via our cookie banner. When active, Meta may set cookies (_fbp, _fbc) and receive data about your visit. See Meta's Privacy Policy.

Non-essential tracking (Meta Pixel) is only activated with your explicit consent, in accordance with the Privacy and Electronic Communications Regulations (PECR). You can change your preference at any time by clearing your browser's localStorage and revisiting the site.

For full details, see our Cookie Policy.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right of access — Request a copy of the data we hold about you
Right to rectification — Ask us to correct inaccurate or incomplete data
Right to erasure — Ask us to delete your data ("right to be forgotten")
Right to restriction — Ask us to restrict how we use your data
Right to data portability — Request your data in a machine-readable format
Right to object — Object to processing based on legitimate interests
Right to withdraw consent — Withdraw consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, contact us at admin@localrebate.org. We will respond within 30 days.

If you are not satisfied with our response, you have the right to lodge a complaint with the UK's data protection authority: The Information Commissioner's Office (ICO), available at ico.org.uk.

9. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. All data is transmitted over HTTPS. Access to our internal records is restricted to authorised personnel only.

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects when the most recent changes were made. We encourage you to review this page periodically.

For significant changes that affect how we process your data, we will make reasonable efforts to notify you.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Data Controller: Local Rebate
Email: admin@localrebate.org
ICO Registration: ZC107920